To diagnose and solve queries quickly we use secure, advanced software to connect to your computer which will allow us to see at first-hand what is happening. Access is totally under your control and all work completely visible to you, meaning your data is never compromised.
Instant remote support steps:
- call 01604 590120
- enter the code you’re given
- allow/accept any security prompts
Remember, we’ll be on the phone with you all the way.
Costs for remote support:
£40 per half hour (If the remote was to take longer than an hour, we would prefer to have the machine in the workshop)